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Does Helpsy accept returns?

Our overarching mission at Helpsy is to save clothing from ending up in landfills, while also keeping our processes as environmentally friendly as possible. We do not accept returns on purchases, but will fix an issue for you if we mess up! Please re

My order is messed up, what do I do?

If you feel that the item you received from us is not in line with the item description, please reach out to the customer service team (Customer Service Email) for assistance within 10 days of delivery. If our customer service team is not notified wi

Helpsy is a Certified B Corp… What does that mean?

Earning the Certified B Corp stamp means Helpsy has met the highest standards of overall social and environmental performance, transparency, and accountability. We turn waste into honorable wages for all of our workers and offer sustainable and affor

How is Helpsy a sustainable fashion company?

We're the largest textile collection company in the Northeast US. Unlike most used clothing businesses we have an environmental mission: to keep clothes out of the trash. In just the last year we collected 25 million pounds of clothes. The impact of

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